FREQUENTLY ASKED QUESTIONS
Got questions? Our Frequently Asked Questions page is here to provide the answers. If you need further help please don’t hesitate to contact us.
Orders are typically processed within 1–2 business days. Once shipped, you will receive a confirmation email with tracking information.
Delivery times vary by location. Standard shipping usually takes 3–7 business days within the U.S. Delays may occur during peak seasons or due to logistics conditions.
Yes, you can contact us to cancel or modify your order before it ships. Once shipped, changes may not be possible.
We offer a 30-day return service for eligible products. You may request a return within 30 days of receiving the product. The product must be unused, uninstalled, and in original packaging, including all accessories and manuals.
Return shipping is covered if the item is defective, damaged, or incorrect. For other reasons, return shipping may be the customer’s responsibility.
Please contact our customer support team with your order number and details. Refunds are processed after the returned item is received and inspected.